Examples · bars and pubs

Bar and pub review response examples

Bar reviews are short, often written late, and sometimes about the door. Keep replies light for the good ones and steady for the rough ones.

The reviews below are made up. Change names and details to match what really happened before you post anything. Draft one for your real review with the free generator.

Bar-specific habits.

Credit the bartender by first name if the reviewer did.
Door and ID complaints: explain the rule once, without blaming the guest.
Don't mention how much anyone drank.
Name the drink or the event night. It shows you read it.

Examples

Reviews and replies.

5-starGreat bartender
Review (example)
Ask for Leo, he made me a mezcal drink off menu that was perfect.
Example reply
Leo will be pleased. Off-menu is his favourite thing. Thanks for coming in, and come back for round two.
Why it works: Short, playful, credits Leo.
2-starTurned away at the door
Review (example)
Bouncer wouldn't let us in even though the place was half empty.
Example reply
I'm sorry the night started like that. We check ID for everyone and sometimes hold the door for capacity in the back room, but we should have explained that clearly. Message me at [email] and I'll look into it.
Why it works: One line of context, owns the communication miss.

Questions

Common questions.

Should I reply to reviews written in the middle of the night?

Yes, the next day, when you're calm. Late reviews are often emotional; a measured reply looks good to everyone reading later.

Draft replies right on the review page.

The ReplyPlate Chrome extension writes a first draft; you read it and post it.